Privacy Policy

Company: Fabrinord
Business Number: 1141870759
Address: 741 Avenue du Parc, Amos, QC J9T 4M1
Website: https://fabrinord.com/
Effective Date: 2025-01-01

1. Purpose of this Policy

This privacy policy aims to inform users about the practices of collecting, using, communicating, storing, and protecting personal information on websites administered by Fabrinord, in compliance with applicable laws.

2. Applicable Laws

This policy complies with the following laws:

  • Law 25 (Quebec): Act to modernize legislative provisions as regards the protection of personal information
  • PIPEDA (Canada): Personal Information Protection and Electronic Documents Act
  • GDPR (EU): General Data Protection Regulation, for users in the European Union
  • CCPA (California): California Consumer Privacy Act, for users in California

3. Consent

By using our site, you consent to:

  • The collection, use, and storage of your personal information in accordance with this policy
  • The possibility that your information may be used for statistical purposes, improving experience, or communication, under the stated conditions

4. Personal Information Collected

Automatically:

  • IP Address
  • Browsing data (pages visited, duration, clicks)
  • Device type, operating system, and browser

Voluntarily Provided:

  • Name, first name, email address, phone number (via forms)

We only collect information necessary for the defined purposes, and we inform users if other information were to be collected later.

5. Use of Information

The information is used to:

  • Respond to your contact or service requests
  • Analyze site performance and improve our services
  • Send communications (if explicit consent is obtained)
  • Secure our platforms

6. Communication to Third Parties

We do not share your personal information except in the following cases:

  • To employees or providers who need it to perform their functions
  • To secure third-party services, only when necessary for the provision or improvement of our services (e.g., analytics tools, payment services, or newsletter services)
  • To judicial authorities, if required by law
  • In case of sale, merger, or transfer of the company

7. Information Storage

Information is kept only for the duration necessary for the purposes for which it was collected. As an indication, data from forms may be kept for up to 24 months, unless a deletion request is made.

8. Security

We implement reasonable technical and organizational measures to protect data against loss, unauthorized access, or disclosure. However, no method is 100% secure.

9. Cookies

We use cookies for:

  • Essential site functionality
  • Statistical analysis (e.g., Google Analytics)
  • Content personalization and targeted advertising (if applicable)

A cookie management banner is offered at the site entrance, allowing users to customize their preferences.

10. Profiling and Automated Decisions

We currently do not use any profiling or automated decision-making system that has a significant impact. If this were to change, we would inform users and adapt this policy.

11. Your Rights

You have the following rights:

  • Access your personal information
  • Rectify or update your data
  • Withdraw your consent at any time
  • Request the deletion of your data (within the limits provided by law)
  • Obtain a copy in a structured technological format (portability)
  • Refuse the use of your data for profiling or automated decisions

12. Personal Information Protection Officer

Name: Marc-Olivier Trudel
Email: mtrudel@equipementamos.com
Address: 741 Avenue du Parc, Amos, QC J9T 4M1
Phone: (819) 732-3333

13. Exercise of your Rights

Any request related to your personal information can be addressed to our representative by email, phone, or mail. A follow-up will be made within a reasonable time frame.

14. Modifications

We reserve the right to modify this policy at any time. The date of the last update will be indicated at the top of the document. Users will be informed of any significant changes by email or notice on the site.

15. Contact

For any questions regarding this policy:
Email: mtrudel@equipementamos.com
Phone: (819) 732-3333
Address: 741 Avenue du Parc, Amos, QC J9T 4M1